Soapy water gets rid of some scale insects but not all of them. A soapy water scale spray kills the soft, unprotected stages on contact, so it works on young crawlers and soft scale you catch early. It does little against the hard armored bumps that have already built a waxy shield over their backs. You will clear part of the problem and leave the rest sitting there.
The crusty gray bumps on my back-fence euonymus hedge sat there untouched the morning after I soaked the whole thing in soapy spray. The tiny moving specks around them were gone, and I could rub a leaf without picking up a single crawler. The armored shells stayed glued tight to the stems, the same dull color, the same hard click under my thumbnail.
That split comes down to how soap works. Soap and insecticidal soap for scale kill on contact by breaking down the soft outer layer of the insect's body. A crawler has nothing to hide behind, so the spray dries it out fast. An armored adult builds a separate waxy cap that is not part of its body at all. Your soap hits that shield and stops there, which is why the old bumps look the same after you spray.
Plain dish soap can strip leaf coatings and burn tender plants, and it washes off before it does much good. A real insecticidal soap is made for plants and stays gentle on most foliage, so reach for that instead. Either way, you have to coat the undersides of the leaves and the stem joints where scale hides. Miss those spots and you miss most of the bugs. Soak the plant until it drips and turn over every leaf you can reach.
Timing matters more than the soap you pick. Killing scale crawlers works best in the few days after they hatch and start walking, before any shell forms. Tap a branch over white paper and watch for moving dots to find that window. Once you see crawlers, that is your cue to spray. Soft scale and mealybug-type scale stay vulnerable longer, so soap clears them up more reliably than the hard armored kinds.
You can tell which type you are fighting with your fingernail. Soft scale feels rubbery and squashes wet, and soap will often dent its numbers in a week or two. Armored scale pops off as a dry, hollow cap and shrugs the spray off. Watch your bumps after two rounds of soap. If they stay the same color and stay stuck tight, you have the armored kind. That type needs a stronger plan than a soapy water scale spray can give you.
Soap only kills what it touches and leaves no lasting residue, so one pass never finishes the job. Spray again every 5 to 7 days through the whole crawler season to catch each new batch as it hatches.
When the soap keeps shrugging off, step up your approach. Horticultural oil smothers scale by sealing the breathing pores, and it works its way under loose shell edges better than soap does. A 1% oil spray timed to crawlers handles tougher armored scale that soap leaves behind. Apply it on a mild day below 85°F (29°C) so you avoid leaf burn, and skip oil on any plant that warns against it on the label.
For heavy crusts of old armored scale, no spray reaches all of them, so do not count on soap alone. Prune out the worst branches and scrape or rub off the bumps you can reach with a cloth or soft brush. Then keep your soap or oil going on the crawlers each week. Use soapy water as your fast, cheap knockdown for the soft stages, and bring in oil and pruning for the hard shells that hold their ground against you.
Read the full article: Scale Insects: How to Spot and Stop Them